Terms & Conditions

This website is owned and operated by;

Bernie & the Beanpole Ltd
Orchard House, Main Street, Ufford, Stamford, Lincs PE9 3BH

Company No: 08445254

These terms and conditions apply to the use of the bernieandthebeanpole.com website. By using the Website and / or placing an order with us, you are agreeing to accept the terms and conditions. Your statutory rights are not affected.

We reserve the right to alter these terms and conditions from time to time, and your continued use of the website (or any part of it) following a change will be deemed to be your acceptance of that change.

If you have any queries or complaints about our terms and conditions please contact us at the above address or at hello@bernieandthebeanpole.com

Orders can only be accepted from persons over the age of 18. By ordering from us you represent to us that you are over the age of 18.

You warrant that all details you provide to bernieandthebeanpole.com for the purpose of ordering or purchasing goods are true, accurate, current and complete in all respects; and that the credit or debit card you are using is your own and that there are sufficient funds in your account to cover payment of the product(s) ordered.

We must receive payment for the whole of the price of the goods before your order can be accepted. You will receive an email acknowledging receipt of your order – this does not constitute acceptance of your order. Once we have sent you an email confirmation that your goods have been dispatched, then we have accepted your order and a contract exists between us.

Despatch times may vary. Bernie and the Beanpole cannot be responsible for any delays resulting from postal delays. Please see our Delivery Policy for further details.

Under the UK Distance Selling Regulations all EU customers may cancel any purchase within 7 working days, beginning with the day after receipt of the item. Please contact us at hello@bernieandthebeanpole.com  should you wish to do so. Any cancelled item must be returned to us in its original condition at your cost.

All orders are subject to acceptance and availability. Every effort is made try to ensure that all information displayed on our Website is accurate, however errors may occasionally occur. If we discover an error in the price of goods that you have ordered we will inform you of this as soon as possible and give you the option of reconfirming the order at the correct price or cancelling it. If we discover that there is no availability of the product that you have ordered then we will inform you of this and give you the option of purchasing an alternative product or cancelling the order.

We reserve the right to change any product, product prices, product specification and availability at any time.

In the unlikely event that you receive goods which were not what you ordered or which are damaged or defective, or are of a different quantity to that stated on your order form, we shall make good any shortage or non-delivery, replace or repair any damaged or defective goods, or refund to you the amount you paid for the goods in question provided that you notify us of the problem in writing at the address stated in the confirmation email within 14 working days of delivery of the goods plus return the goods to us. This provision does not affect your statutory rights.

We have made every effort to display all product images and garment colours accurately but browser software and monitor displays may sometimes cause colour variations and we cannot be responsible for any discrepancies between the image and the actual product.

We have taken every measure to prevent Internet fraud and ensure any data collected from you is stored as securely and safely as possible. However, we cannot be held liable in the extremely unlikely event of a breach in our secure computer servers.

We make no warranty that the Website will meet your requirements or will be uninterrupted, timely or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the Website. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the Website.

Our liability shall be limited to refunding, repairing or replacing any defective or missing products and in any event shall not exceed the price paid for the products. Bernie and the Beanpole shall not be liable for any delays or failure in performing any of its obligations in relation to its products if the delay or failure is beyond our reasonable control.

Risk in and ownership of the goods shall pass to you upon delivery.

All rights, including copyright, in the content of the bernieandthebeanpole.com web pages are owned and controlled by Bernie & the Beanpole Ltd. In accessing these web pages, you agree that you may only download the content for your own individual and non-commercial use. You are not permitted to copy, broadcast, download, store (in any medium), transmit, show or play in public, adapt or change in any way the content of the bernieandthebeanpole.com web pages for any other purpose whatsoever without the prior written permission of Bernie & the Beanpole Ltd.

In an attempt to provide you with increased value, we may from time to time include third party links on our website. We have no responsibility or liability for the content and activities of these linked sites.

Bernie and the Beanpole is committed to maintaining the privacy of our website visitors and customers. Our policy is not to disclose information about our customers to third parties except where it is part of providing a service to you – e.g. arranging for a product to be sent to you, carrying out credit and other security checks and for the purposes of customer research and profiling or where we have your express permission to do so.

We may use personal information provided by you in order to conduct appropriate anti-fraud checks. Personal information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information. This is done only to confirm your identity – a credit check is not performed and your credit rating is unaffected.

Bernie and the Beanpole complies with the standards, procedures and requirements detailed in the Data Protection Act 1998.

Bernie and the Beanpole uses cookies to monitor your use of the website or to personalise your experience. A cookie is a small information file that is sent to your computer and is stored on your hard drive. If you do not accept cookies you may be unable to use this website or certain features of it or may be unable to place an order from it.

If any of these terms and conditions shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severed and shall not affect the validity and enforceability of the remaining provisions.

These terms and conditions shall be in accordance with the laws of England and Wales and in the event of any dispute or claim associated with these terms and conditions, that dispute or claim shall be subject to the exclusive jurisdiction of the courts of England and Wales.